Refund period
You can request a full refund within 14 days of your order date (first purchase or renewal) if you are not satisfied with ClaimCare.
How to request a refund
Orders are processed by our online reseller Paddle.com, which handles refunds. To request one, visit paddle.net and look up your order, or write to connect@concioustech.com with your hospital name and account email and we will help. Approved refunds go back to the original payment method.
Cancellations
You can cancel at any time. Your plan stays active until the end of the period you paid for and does not renew after that.
Paddle's own refund policy also applies.
Contact
Questions or requests: connect@concioustech.com